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Reply to "Description in Listings getting messed up"

Hi Community,

While it is difficult to tell exactly what's going on for all of you based on the posts on this thread, the only thing that should cause your description to come out looking different than you created it would be if you used proprietary or improper formatting code when creating your descriptions. I believe this happens most commonly when users create their descriptions in other programs like MS Word or MS Frontpage and then paste it into our description editor, but there are other ways to introduce bad formatting code as well.

You will most likely be able to resolve this problem by clearing out all of your existing description HTML and then recreating your description directly through the Standard version of our description editor. You can delete all the existing description HTML by clicking the “Standard” tab on the editor and deleting all of the code you find there.

If you are unable to resolve this problem using this method, please feel free to contact or follow up with our customer support team and we’ll see what we can do to help you out. If it comes to that, it would be helpful if you also describe exactly what is changing.

-Mike
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