Auctiva deducted the March payment from my Paypal acct. today. I rally don't want to close my account; it was easy to use and I have lots of information on there I would like to save for reference. Also, since they don't seem to be interested in customer service, I probably won't be able to get my payment back either. Thought about contacting eBay for help, but since they have NO INTEREST IN HELPING THEIR SELLERS....YOU KNOW, THE ONES WHO PAY THEIR FEES.....I don't know what the point of that would be. People who operate businesses, espeecially if you have to PAY them every month, should really set up a telephone number for their CUSTOMERS!! If they offered good, reliable service they wouldn't have to avoid their CUSTOMERS!!