Reply to "difficulty filling out listing form"

auctivamikedAuctiva Customer Support Manager

Hi Gwenda,

We aren't experiencing any technical problems that would account for the behavior you are describing, so there must a process or setting on your end that is conflicting with the Auctiva software. It definitely sounds like there is a pop-up blocker at work, so the first thing I recommend trying is disabling any and all pop-up blockers that are enabled on your browser.

The culprit is most likely the default pop-up blocker used by your browser, however, most browser toolbars such as those provided by Yahoo and Google also come equipped with pop-up blockers that are enabled by default. The following site contains instructions on how to disable the most common pop-up blockers: http://de.usa.edu/HowTo/How2PopupBlockers.html

If you continue to experience any of these problems after disabling your pop-up blockers, please contact our customer support team by completing the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

7/16/084:21 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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