Reply to "Disappearing Item Specifics"

vinylrecorddudeMember

I filed a support case for this issue on 7-26. They blamed me for 5 days before telling me they were not at fault. I un-installed browsers on 3 different computers per their advice. I checked add-ons per their advice. I tried to use Auctiva on 3 different computers with 3 different operating systems. I tried Firefox, IE and Chrome. I was able to replicate the error even with a different ISP. Finally after I told them there was a problem for 4 1/2 days they admitted they are at fault. They are complete amateurs and have no ETA for when this will be fixed. To top it all off the International shipping options have no gone haywire and it caused a bunch of my items to post to ebay without international shipping.

7/2/131:11 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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