Hi Community,
Thanks for helping to bring this issue to our attention. We have been receiving some reports of erratic behavior with respect to the Custom Item Specifics and Item Condition drop down options recently and our technical team is currently working to resolve the issue causing this unusual behavior as soon as possible.
In addition to potentially causing details that have been saved in the Custom Item Specifics section not to show up when the interface is opened, the issue may also cause the Item Condition and Item Specifics options not to show up on the lister page when it is initially loaded.
All of these behaviors appear to be intermittent so, if you encounter one of these issues when listing an item through your Auctiva account, it is likely that you will be able to work around the issue by refreshing the page one or more times.
We currently expect to be able to implement a solution for this issue at some point tomorrow and I will update you again through this thread when the issue has been addressed or any other pertinent information becomes available.
We apologize for any inconveniences this issue may be causing.
-Mike