depending on how old you listing is it could be a result of the last (almost a year ago) eBay changed to categories. The clue would be if your eBay categories are also missing. Sadly Auctiva chose not to address this when it first happened and I assume still has no plans to address. the same condition exists in the closed listings. that has forced me to put 266 listings on Good Till Canceled because I do not have the time to fix them