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Does Auctiva have a mind of its OWN??

I signed up for Auctiva last week and have been fiddling around with it for over a week now, trying to get some listings ready to post.
I am finding it very cumbersome and frankly a "pain in the butt".
The fonts and templates seem to have a mind of their own. I have tried using profiles, but it turns out a mess in the template.
So now, I am just using 1 seller detail in all of my listings and still the fonts come out crazy in the preview, and now what information I placed at the top of the listing, ends up at the very bottom!
Also, I customized a template, basically took everything out except description and image, and the payment info tags is still appearing in the preview.
I have a few saved listings, but I am scared to list them, because I am afraid it will be a train wreck!
If I can't get this figured out this week, I will give up on Auctiva - wasted WAY TOO MUCH time already!
Thanks in advance!
dually710
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