Hi,
Thanks for the reply. I've contacted Auctiva and I'm awaiting a response from my support case. InitiallyI got the reply that it's due to the DNS not updating but its been obver one week now so I suspect it's something to do with my domain (www.juicyjools.co.uk) and where the forwarding is coming from.
I suspect as UK2.net (my domain name host)do not host space and charge for forwarding their free service that I'm actually using is in fact coming a domain other than www.juicyjools.co.uk hence why it is not associating with my Auctiva store.
Appreciate if anyone has any suggestions how to check this or where to go.
Many thanks