You HAVE to have PATIENCE and you have to KEEP FIGHTING! Don't be CYNICAL! Stick with these little guys like OLA.com and ecrater and ioffer. Monopolies are illegal. There needs to be healthy competition to keep prices down and the ballgame played fairly. Yes, ebay went through all those service issues in the late 90s and they still have all sorts of service issues now (godawful customer service, netflix ads bogging down search pages and so many more etcs). And ebay emerged triumphant then turned into a big black shapeless cruel corporate monolith. Hopefully these companies won't get to that last stage if there is enough competition. Just don't give in and don't give up! OK?