Ebay Announces Updates to Feedback, Seller Standards and Buyer Protection systems

auctivatonymAuctiva Product Manager

Hello Community,

eBay has also announced enhancements to their feedback and buyer protection to help sellers. You can read that announcement here.

One specific aspect that I want to draw Auctiva Sellers attention to is the topic in the announcement entitled “Automatic 5-star DSRs for free and fast shipping. ” One of the requirements to get this 'Automatic 5-Star DSR is that a seller must upload shipment tracking numbers to eBay ‘by the end of the next business day after they buyer’s payment clears’.

There is more detailed eBay information on shipment tracking information that you can read at this link.

As eBay indicates, Auctiva already supports entry of Shipment Tracking Numbers on your sales transaction page. (You must be signed in to Auctiva use this link.)

When you enter the tracking numbers in Auctiva, we pass do the information back to eBay. You can read our FAQ on this topic here.

9/21/101:06 PM

Original Post

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