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Reply to "ebay buyer dispute options?"

Let me see if I have this right...your buyer resold the item they bought from you?? And now they've gotten a refund from you?? By reselling, they assumed posession of the item.

Call ebay and keep calling til you get someone who can straighten this out (it may take a couple of calls Frown
If you have a store you should already have access to a phone number...otherwise go to HELP and type in 'password' (that will always bring up a "call us" link) Try that and good luck!
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