Reply to "ebay gallery photos not working"

auctivacraigAuctiva Support Manager

Hello bluebirds15 -

There was an issue yesterday with gallery images that came about as a result of a known issue on the eBay side. Last night, we made adjustments on our end to resolve the issue and you should be able to post listings again without encountering the same trouble.

As for the listings that ran into difficulty yesterday, it is likely most efficient to go ahead and revise them via eBay as the Gallery images cannot be revised from within your Auctiva account. Should you encounter any further difficulty with listings posted going forward, please provide the details of what you experience and an example of an item number where a problem arose in a support case and we'll be happy to look into it further.

- Craig

2/14/1711:18 AM

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