Hi Bianca,
Welcome to Auctiva! Hope you stay around for a long tme.
I visited your eCommerce site and must say you have absolutely put together a beautiful and very full store. Congratulations!! Have you had your eCommerce site long?
You will find, as CCG said, everyone here, including tech support, to be very helpful and encouraging.
I notice you have posted your location as Fort Richardson, AK. Where is that in relation to Anchorage? I have a grand-daughter in Anchorage.