OK, enough is enough.....
In the "News" Community, Auctiva posted:
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We are aware of listings not posting. We are working to fix it and we will post an update within one hour .
Thank you for your patience.
This message has been edited. Last edited by: Auctiva Support, November 24, 2006 09:20 AM
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Well, it is WELL OVER AN HOUR NOW!!
Thanks to Auctiva, I have now lost days of creating listings SPECIFICALLY for this morning (WHICH IS NOW LONG GONE!!), hours this morning trying to figure out what to do next.
They tell me - oh it was the schedule maintenance (VERY BAD TIMING AUCTIVA!!) - then I hear elsewhere one of their scheduling servers was down (IF ONE WAS DOWN, DOESN'T THAT MEAN HAVE OTHERS - SO WHATS UP WITH THEM??). Then I see something different - SO WHAT IS IT??
I think they are just blowing smoke at us.
Activa USED to be a competitor for Ebay listings, but believe me, I WILL NEVER recommend this site to ANYONE interested in selling on Ebay!!!
I will be reviewing the legal obligations and see if any action can be taken, if so and file appropriately, also keeping all other sellers informed. Because thanks to Auctive, I have literally lost hundreds if not thousands of dollars in sales this morning.
You cannot offer services like this (even Free ones), for businesses that survive off online sales and mess up their entire BEST SALE DAY OF THE YEAR and blame it on "scheduled maintenance".
Any others feel the same way??
In the meantime, I'm manually creating my listings in Turbo Lister/Ebay because I KNOW I CAN TRUST THEM!!!!