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Reply to "eBay's Upcoming Policy Changes & How We're Helping Ensure You're Compliant"

Hello Natasha and Craig - can either of you respond to my concerns sent to you 2 days ago.

I have been a paying customer for over 10 years now, and these changes are so abrupt and catastrophic that I would think you would have the courtesy to respond to me.

Let me pose two more simple questions as well for you to answer:

Question 1 - Why didn't you have an alternative for the super sized images ready before you terminated the current super sized image feature? (you had an alternative for the Scrolling Gallery ready for the changes, why not the super size?)

Question 2 - if you knew you were not going to offer an alternative to super size images before its termination, why didn't you give us customers warning that there would be a gap in this service, in order for us to get ready and fix what we needed to fix before it was terminated?
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