Reply to "eBay "Search by Seller"??"

auctivamikedAuctiva Customer Support Manager

Hi DixieBoy,

Once a listing is posted through Auctiva and is assigned an item number, the listing has been submitted to eBay, and it is entirely in eBay’s hands to index the listing to appear in the appropriate search pages. Since you are currently unable to find your listing on eBay, it must have not been “indexed” yet which, according to eBay, typically can take up to 6 hours.

Additional information on this fairly common eBay issue is available on the following page of eBay’s help index: http://pages.ebay.com/help/find/questions/wheres-my-item.html. If you have any further questions about this specific issue, I recommend you contact eBay’s customer support department.

If you have any additional questions or concerns pertaining to your Auctiva account, please contact our customer support department using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

12/26/0711:19 AM

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