Reply to "edit qty of variations"

auctivacraigAuctiva Support Manager

Hello Michael -

In order to set a quantity of zero on any variant, you first need to be using the Out of Stock feature on eBay, and ensure that you have updated your eBay preferences in Auctiva so that your eBay Account Information page shows that Out of Stock is enabled.

If you already have the feature enabled on eBay and it shows in your Auctiva account, please file a support case letting us know a sample listing or two where you have run into difficulty and which variations in the listing this is occurring with so we can look into it further.

- Craig

4/23/189:09 AM

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