Reply to "Editing and listings"

auctivamikedAuctiva Customer Support Manager

Hi Igor,

Thanks for contributing to our forum. Although I am uncertain whether you are seeing this behavior on the Auctiva lister page or the eBay Revise your Item form, the first thing I recommend checking out is whether you may be viewing the description editor in HTML mode.

If that is the case, just click the “Source” (Auctiva) or “HTML” (eBay) tab along the top of the description editor and it should change back to Standard mode, which should allow you to see the toolbar that you are accustomed to working with.

I hope this helps. If you are indeed seeing this behavior on the Auctiva site and you need further assistance with the issue, please contact our Customer Support team by mousing over the “Help” tab within your account and selecting the “File Support Case” option.

-Mike

11/20/1212:16 PM

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