Reply to "Enable Auto Feedback"

auctivamikedAuctiva Customer Support Manager

Hi Louis,

When you have the "Auto-Feedback" setting in your account enabled and have a default positive feedback message stored, Auctiva will autoamtically leave that feedback message to your buyers within 24 hours of when they leave you positive feedback. If a buyer were to leave you negative or neutral feedback, Auctiva would not automatically leave any feedback from that item.

If you believe that the auto-feedback feature is no working properly with respect to your account, please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

8/8/075:08 PM

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