Hello Community,
eBay has begun really emphasizing the importance of sellers entering shipment tracking numbers as soon as possible after the buyer makes payment. They mentioned entering shipment tracking numbers in their October 21st announcement.
You can enter shipment tracking numbers on eBay and their instructions on how to do that are can be found at this link.
You can also enter shipment tracking information while you are logged in to your Auctiva account. You can enter a UPS, FedEx, USPS or other major carrier’s package tracking or delivery confirmation information in your Auctiva account to be submitted to eBay. Your buyer will be able to see the information in their eBay account.
To enter your packages’ tracking/delivery Confirmation number:
1. Go to your Sales Transactions page.
2. Check the box next to each transaction for which you need to enter information.
3. Click on the blue “Edit Tracking Information” button just above your list of transactions.
4. On the next screen, enter the tracking/delivery confirmation and carrier details in the appropriate boxes. When complete, click on the "Submit Tracking Info" button.
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