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Reply to "Error Message When Selecting Images"

We have been having troubles with selecting images too. They say that it is a problem with out browsers, but we have downloaded the newest versions of Firefox and Explorer. Then they claim that it is a popup blocker. But the window pops up! Then it shows an error: "An error has occurred during the processing of your request. Please try again or file a support case if this problem continues."

I think this is an error on Auctiva's side but they will not respond with anything saying this. At least tell your customers what the problem is so they are not wasting time changing there browser settings.
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