Reply to "error messages and item specifics dropped"

auctivamikedAuctiva Customer Support Manager

BETWEEN WORLDS & Cindy,

Thank you very much for the feedback. I believe the listings you are referring to must still not be showing the expected required fields because they were last saved when the fields in question were not loading properly due to this issue and, provided that is the case, you should be able to get the necessary fields to show up by reloading the eBay category.

In my opinion the easiest way to reload the eBay category in a saved listing is to delete the contents of the “Category #” field, press the “Enter” key on your keyboard, and then re-select the desired eBay category.

If you are still unable to see one of these options once you have re-loaded the category in one of these listings, please contact our Customer Support team by mousing over the “Help” tab and selecting the “File Support Case” option and we will be happy to continue working with you on an individual basis.

-Mike

5/7/134:28 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...