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Reply to "Errors"

Hello samkablam -

I am sorry to hear that you are encountering difficulty uploading images.

If you are certain that your Java is up to date and are continuing to encounter this difficulty, we may need to have a look at the images themselves to see what may be occurring. In this case I would suggest that you send in a support case with the details of your experience noting that the images are similar to previous successes so we can look into it; we may ask you to send some of the problematic images in for testing purposes.

You can also try the new uploader on another thread of this forum where it is being shown in beta, which will also allow you to upload images to your account (you need to be signed in before using it). We hope to make the new uploader, which does not require Java, available in accounts in the near future. Please see: https://community.auctiva.com/e...8609941/m/2217074476

- Craig
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