Estimated fees calculating wrong

afterthesaleMember

Is anyone else seeing a problem with the fee estimates? I am seeing a mysterious 40 cent increase in the total fees when I add a reserve price to a listing.

Here's an example of what is happening:

According to ebay, this is what I should see,
Item start price: .99 Fee - .20
Gallery image Fee - .35
Reserve ($16.00) Fee - 1.00
Total Fees 1.55

However, when the estimate comes up in Auctiva, it looks like this:

Item start price: .99 Fee - .60
Gallery image Fee - .35
Reserve ($16.00) Fee - 1.00
Total Fees 1.95

If I remove the reserve it looks like this:

Item start price: .99 Fee - .20
Gallery image Fee - .35
Total Fees .55

Why is there an additional 40 cents added to the listing fee when the start price hasn't changed and I only added a reserve price?

If anyone else has had this problem it would be good to know. Hopefully Auctiva will fix it soon.

7/26/071:18 PM

Original Post

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