Help and Sell - you were lucky to get a response from eBay support at all let alone for it to be accurate
ninth - I found the best option with a reserve was to state what it was on the listing just as it would be in a live auction house. Otherwise yes it puts buyers off and the extra fee rarely makes it worth the effort in my book, may just as well have a higher start price.
However when selling collectibles just make sure that the end time is a peak viewing times and you can hardly go wrong. Know your buyers habits before listing valuable items.