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Everything Out Of Whack

I have been trying to list items today using auctiva and everythng is out of whack....the description looks fine but when I preview everything is upside down and I go in and correct it and it remains the same...making my work load double as once listed on ebay I have to go in and revise everthing...impossible.
I am so frustrated as this isn't the 1st time it has been happening for weeks... now we have to pay for this and things should be running smoothly. Is anybody else having this problem or am i having an upside down kinda day
Thanks
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