Hi trinkets,
I am not sure what may be causing the behavior you have described, but I am relatively certain it must be a product of something specific that is included with your listing/profile content. I expect that we will be able to figure out why this is occurring if we are able to review a couple specific examples of listings for which this has occurred though.
If you are still in need of assistance with this issue, please file a support case from under the “Help” tab within your account which includes this additional information and we will be happy to look into this further for you.
-Mike