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Reply to "Failed Images"

I have never received ANY response to any trouble ticket I've ever opened with Auctiva. (This is my 3rd.)

We are a business, and we do HEAVY listing - we were considering Auctiva for our insurance in August when our contract with our current 3rd party insurer is up, but if this is the kind of response and service we will get with the insurance - I will probably have to think twice or three times before going ahead with that plan.

I realize that this particular service is free. But if the support they offer for the free service is indicative of the support the offer for their paid services - well, maybe I'll have to renew that contract after all.

My biggest fear is that we aren't going to be able to upload anything until they get their server situation sorted out. Which was supposed to be today and will now be sometime next week.

I can't wait that long to post, I'll have to par down my photos and go back to Turbolister, I guess.
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