Reply to "Feature Center - Suggestions and TO DO list"

auctivatonymAuctiva Product Manager

quote:
Originally posted by ed neff:
why does it take folks begging for information to get a response from you.

wouldn't it be easier to list what is fixed and added. Folks begged to know what was different about the new pages and heard nothing until the other day that

to para-phase a quote "treat us the way you want to be treated when you are a customer"

thanks

Ed,

As I said in my post we emailed all affected users AND sent messages in each users Message Center AND showed people interstitial pages when they signed on. So the idea that we only communicate when a few vocal people on the forum force us to do or that we don't treat our customers well is really unfair to us.

I agree that for those who read the forums, n the future we should be more consistent about communicating changes we make by posting about them here in the forums. But that said, posting in the forums is but one means of communication for us.

1/4/122:29 PM

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