Does anyone else have problems with the automated feedback summary emails?
Support is working on it and has bumped it up the level-2 support. I have no idea what that actually means in the world of Auctiva.
It slightly improved the day after I reported the problem, but was right back to normal (corrupted) the following day.
What I see is HTML code at the end of my emails. It begins with the table of items that hare detailed. I see the header but then it goes into HTML after that.
I've tried viewing it on Windows Live Mail 2012, Outlook.com, Zimbra desktop.
Live Mail and Outlook give the same results. Zimbra is the closest to being correct. It's problem is that if you click on any of the links, they have corrupted targets.
It's a great feature, but a bummer I cannot get it to work on Hotmail (the leader in email worldwide still).
Even if I forward the email to GMAIL I get a corrupted message.
This is what I see:
Ebay Item Title Date Received Date Left By
<a target='_blank' href='http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=270852220901>270852220901</a></td><td>Genuine Gruen Balance Staff Cal 415 416 422 423 New old stock NOS </td><td></td><td>9/24/2012 7:52:56 AM</td></tr><tr><td><a target='_blank' href='http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=270852220901>270852220901</a></td><td>Genuine Gruen Balance Staff Cal 415 416 422 423 New old stock NOS </td><td></td><td></td></tr><tr><td><a target='_blank' href='http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=370625707429>370625707429</a></td><td>Longines Automatic Watches - 2 different repair books in PDF format CD/Download </td><td></td><td></td></tr><tr><td><a target='_blank' href='http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=370625707429>370625707429</a></td><td>Longines Automatic Watches - 2 different repair books in PDF format CD/Download </td><td></td><td>9/23/2012 8:33:16 PM</td></tr><tr><td><a target='_blank'
etc etc etc
There are 3 items in my list. I didn't copy the entire end of the email. You get the idea.
What's odd is that the email uses HTML features earlier in the same message with a box around a portion of the message, colored text, embedded images. But it always goes bad at the same place in the bottom.
When it was better, for a day, it drew a box rather than show raw HTML, but the box was empty.
Can someone provide feedback on the feedback feature?
Thank you
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