Reply to "Feedback update & Billed for insurance not sold"

jboverstockauctionsMember

Thanks for your reply.

I have updated feedback to register the proper number.

As for the insurance issue, I have gone back and looked at my PayPal receipts and they show me when insurance is purchased. The invoices in question do not show insurance purchased. A few weeks ago when I received an invoice from Auctiva, I just immediately paid it without even thinking. But then I went back over my invoices and found that most of the buyers did not purchase the insurance option. Auctiva did credit my account, but now here I am with an invoice from Auctiva again, with charges for insurance that were never purchased. I have to say I find it very disturbing. Somebody give me some guidance please.

Thanks!
Bob

3/28/089:46 AM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...