quote:As for the insurance issue, I have gone back and looked at my PayPal receipts and they show me when insurance is purchased. The invoices in question do not show insurance purchased.
They would not show it because you did not purchase the insurance through PayPal. You used Auctiva insurance, and not the PayPal USPS insurance that you'd purchase yourself when printing a shipping label.
The amount for insurance should be included in the paypal total though.
Example, using Auctiva insurance:
Item sells on eBay for $50 with $1 cost for insurance.
Buyer pays through Auctiva and selects insurance. We purchase the insurance for you and buyer pays $51.00 to paypal and paypal shows $0 for insurance. You did collect that $1 for insurance though.
In other words your paypal invoice wouldn't show a separate line item for insurance since you didn't buy it at PayPal. PayPal would just show you the total cost of the item bought on eBay with shipping, handling, and insurance all lumped into 1 payment to you.