Reply to "Feedback update & Billed for insurance not sold"

dannoMember

Hi Folks,

I have some minor contributions to the issues...

I do see Insurance on each of my PayPal detailed transaction pages for a buyer that opted for Insurance. However, I use ebay checkout.

I have noticed that the one-page lister is sometimes toggling the settings I standardly use of Optional to REQUIRED for insurance. I've been using Auctiva for two years, and that oddity is fairly recent (maybe last month or so). I haven't yet discovered if there's a pattern to it toggling and have had a few go to submission where I caught and changed them with Revise on ebay. I usually double-check my shipping after release, and that's when I spot them. It could be something I'm doing, but I haven't changed my habits on preping auctions in any way I can attribute as the cause. Is it possible that recent changes to the one-page have a bug?

I haven't had any incorrect billing, but my sell rate is small and buyer insurance purchases are only a few per month (if that).

Danno

3/29/084:17 PM

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