Reply to "Filing Insurance Claim: do I need a tracking number?"

auctivamikedAuctiva Customer Support Manager

Hi ktchong,

Delivery confirmation is not required by U-Pic in order to file a claim. A USPS receipt or proof of shipping will suffice.

The requirements for filing a claim are a signed affadavit from the buyer stating the item was lost or damaged, a completed claim form, and proof of carrier payment(like a receipt).

Complete claim forms and filing instructions can be found at http://www.U-Pic.com -> Claims.

-Mike

1/19/065:03 PM

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