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Reply to "Free Shipping vs Shipping charges"

I'm still on fence on the Free Shipping issue. While I know that greedbay only promoted it for their benefit, (which made me NOT want to even try it ) I've had numerous customers write and thank me for making the transaction easier by offering free shipping. It's been a time saver on multiples as those who purchase more than one item just go ahead & pay rather than wait or write for a combined shipping quote/total. Does increase fees but time is money and I think sales have increased.
How's it working for others out there? I'm thinking about offering it in my Auctiva store particulary if we don't have USPS up & running in the near future.
uptowngrandma
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