ftp connection to domain

goaliemomMember

Hi, I am very new to Auctiva. I purchased a domain name from Auctiva and have tried 2 ftp programs but still can't connect to my domain name with either of them. The first was Ipswitch ftp and the second was SmartFTP. When using Ipswitch the error comes back as can not connect. With SmartFTP the tiny magnifying glass just goes round in a circle and nothing happens. I know I am missing something but just don't know what. So to recap, how can I get an FTP program to connect to my Auctiva purchased domain? Thanks very much for any help! Maria

3/28/0811:29 PM

Original Post

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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