Reply to "Gallery Picture Not Posting"

Hello lodeniko,

If you change which account you have tokenized to your Auctiva account, the active listings from the initial account will not update as we will no longer receive the notifications from eBay related to them, so they will remain indefinitely on your Active Listings page. The Active Listings page is what supplies the information for the scrolling gallery, so the gallery will display information from the other account or, given time, items that are no longer active on eBay.

There are no means to end the active listings without the notification data from eBay and we would not be able to remove or disable them for you, so we strongly suggest that you do not tokenize to a different eBay account while you have any active listings showing in your Auctiva account.

- Craig

3/20/249:01 AM

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