This is a REAL FAST solution to cleaning out your cache, history and more.
http://www.freedownloadscenter.com/Best/ie-cleaner.html
Firefox the browser might help you also. Alot of the members here have found success using this browser or Opera.
Here's the link to Firefox
http://www.mozilla.com/firefox/
If ever in doubt, send a customer service help ticket.
Good Luck,
Donna