Generic error messages on Auctiva website, primarily when selecting tem... (RESOLVED)

auctivamikedAuctiva Customer Support Manager

Hi Community,

We are currently experiencing some technical difficulties which are causing many users to receive generic error messages, many of which include ID #'s such as c451a5bb-1257-446b-ab67-2fcbf328555e, when attempting to select templates and do a few other things on the Auctiva website.

Our technical team is currently working to resolve the issues causing these errors as soon as possible and, while I cannot offer a specific estimate of when they will be resolved at the moment, I will keep you updated through this thread as additional information becomes available.

We apologize for the inconveniences this issue may be causing. I hope to have some good news to share with you all soon!

-Mike

2/6/1412:01 PM

Original Post

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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