Reply to "Generic error messages on Auctiva website, primarily when selecting tem... (RESOLVED)"

auctivamikedAuctiva Customer Support Manager

Hi Community,

I am pleased to report that we have just finished making some changes intended to address the issue causing these errors, so we expect that you should now be able to select templates and post/save listings through your Auctiva accounts once again.

If you receive an error message when attempting to post or save a listing after this point, just use the “Refresh” button on your browser to reload the page and you should not encounter any further errors of that nature after that point.

If you continue to encounter difficulties of this nature moving forward, please contact our Customer Support team directly from under the “Help” page on our site and we will be happy to continue working with you.

-Mike

2/6/1412:28 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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