Reply to "Genre & Sub-Genre categories not working"

Craig,

maybe you can tell me why, for 2 weeks, I have been trying to get this problem addressed by Auctiva only to be met with skepticism or “there is no problem” even when backed with screenshots requested. Why now is it acknowledged when I have to start a topic here and other sites....only then is it a “real” issue.  What kind of people do you have replying to issues?  Not impressed at all...and the problem still exists for my category and others.  If this was one or 2 days into this...I can understand giving some time to fix....but I brought this to Auctiva’s attention over 2 weeks ago.

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