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Reply to "Getting Started and Having problems listing and setting up account"

cewinn - My first question is do you have all your images loaded up through Auctiva? I know with Turbolister they can take it straight from your pc to ebay, but if you are trying to see them in your showcase it will take time for Auctiva ti pick these up.

2nd Question - Why on earth did you print out the category list? When you are in the description area of Auctiva, there is a button to click to choose which category, you only put the # in if you know what it is. Once you have done this make sure and also click to change item specifics.

I do not know where you heard that your info could be transferred from Turbolister to Auctiva - this is incorrect unless this is a new feature they started this past week. You can import lisitngs from ebay that were loaded from Turbolister, that is all I am aware of.

As far as the speed and nothing changing - what browser are you using? Are you on MAC or WIndows? These are all things that we would need to know to direct you on the right path.

Also - if your completed listings were relists after joining Auctiva, you will need to list them through Auctiva anytime you relist or send to your ebay store. Unless this has changed, once the auction ends the first time it does not show the images in an active listing and therefore reflects this is in the showcase with an image not available.

Hope all this helps and please let us know your progress. Auctiva has improved greatly these past few months and once you learn your way around, I think you will be pleased.

When you are also selecting extras for your listing - it is correct in showing you the prices - these extras are not free. No site can bypass ebay's fees on this - it is just showing you what you will be charged when you insert to ebay.
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