We are sorry you are experiencing difficulties with our site. Since you have filed a support case, your problem is being dealt with as efficiently as possible.
We strive to solve all our users problems in the shortest amount of time possible. However, we can never guarantee a timeline for the resolution of any support case filed. If you feel Auctiva is not meeting your needs, you may of course cancel your account at any time.
As noted, we do not offer phone support. Personal numbers for Auctiva personnel, up to and including the President, are NOT available. Please do not solicit this information from any Auctiva users or any other companies. This behavior will be considered harassment, and your account may be subject to termination.