Reply to "Getting Tech Support"

creativeimagesMember

The incompetence of tech support should not mean that I am harassing you. In fact, the poor management of the tech support and their workload should be a problem for upper management; these issues might get the tech support management in trouble or fired, these issues seems to be a more important to you than tech support’s response and quality.

You cannot possibly feel that this incident of tech support is a good example of the work of your staff, let alone a perfect example of tech support. I would like to discuss these issues with your boss.

In fact, your attitude and words are not those of conscientious and dedicated employee. I think that you need to retrained in what you function is. Threaten customers does not seem to part of your job, or anyone in a company.

6/16/061:20 PM

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