CreativeImages -
Thank you for filing a support case. As we have mentioned (both in replies here and replies to your case) we are working on your issue. As soon as we have an update to your issue, we will reply to your support case.
Keep in mind, depending on the complexity of the issue/bug this can take a while to investigate and resolve.
I am closing this thread.
Bill Belcamino
Auctiva Chief Operating Officer