Reply to "Hello Insurance Help please"

333behappyMember

okay what does this mean for me? I am still confused.If I used the check out with paypal and selected the insurance because she paid for it. Paypal deducts the money for insurance, I am also getting a bill from Auctiva for the insurance that I must pay as well, Correct?
In the email from Auctiva (copy and paste)"Don't forget, there is no need for you or your buyer to do anything extra to provide the insurance. Once it's selected from the auction, it's covered."
It doesn't say anything to me about not using paypal shipping.
What I'm trying to say, not very well,is I am being charge twice for this insurance,once from paypal shipping and now auctiva. #1How can I remove the bill from Auctiva this time? #2 how can I avoid this the next time someone selects insurance? I have never used auctiva's checkout so is there a link to follow for auctiva's shipping? Thank you again

4/9/081:59 PM

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