Reply to "Hello Insurance Help please"

johninorMember

I think that when you say checkout in your second post, you really mean when you are shipping through paypal. You should not check the box to purchase insurance when you are shipping through paypal. That is to purchase insurance from the carrier. You do not need to do that if you or your buyer purchased insurance through auctive checkout. Look at your auctiva transaction page to see if insurance has been purchased.

It sounds like you did that in the past, so you purchased two seperate insurance policies from two seperate companies for the same item.

4/11/088:36 AM

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