Hi mtvg,
That makes sense....it sounds like the reason you are unable to generate a token for your new Auctiva account is because your eBay account is already associated with an existing Auctiva account in our database.
For further assistance with this matter, please file a supp-ort request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike