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Reply to "Help...Ebay Token"

quote:
Originally posted by Auctiva Mike D.:
Hi Community,

If you are receiving an error when attempting to generate your eBay token that states you have duplicate accounts in the Auctiva system, please contact our customer support team by completing the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx.

Be sure to provide your eBay username in your support request, as that information will be necessary for us to help you out with this situation.

-Mike


Hi, I am having the same problem. i cant generate an ebay token. i had an auctiva account before although just changed my ebay user id.
my new ebay user id is sassy_couture_australia
my email address is sassycoutureaustralia@gmail.com

I have filled out 2 support requests and it has been about 6 days and i have still not received a reply.

any help would be greatly appreciated as my support requests have not been dealt with.

thankyou
Brad
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