Skip to main content

Reply to "HELP - I can list directly on ebay with no problem BUT not here"

"If you just recently had an increase in your feedback (did it happen today?), it might be because Auctiva hasn't synched your account info with ebay yet. I think they do that once a day, but am not positive."

There was a pop up notice that appeared that I had to click for Auctiva to get the correct feedback. So it has nothing to do with the feedback issue as far as ebay is concerned.

"Did you recently change or modify your email addresses with ebay and/or PayPal? Could be the same type of reason, that ebay and PayPal haven't synched with each other yet.'
NOPE, as I said, I can list directly on ebay - this is an Auctiva issue.

Now I lost the whole night of listing and still no answers.
Thanks for trying but don't Auctiva people work on weekends?
Or are they just 9 to 5ers?
Most of us I would imagine need answers outside the normal work day.

"I would recommend that you file a support request ticket with Auctiva so they can help you "
I tried that earlier and just got an error page.
Copyright © 1999-2018 Auctiva.com. All rights reserved.
×
×
×
×